Return Policy

Bag Envy accepts returns if requested and shipped back within 7 days of delivery  with Bag Envy tag still attached.
A refund will be issued to original form of payment with shipping costs and 10% restocking fee deducted, or as store credit with shipping costs and 5% restocking fee deducted.
Items should be carefully packaged in same fashion as shipped, with chain placed inside of the item to prevent damage.
In Store purchases are final sale.
Bag Envy
2124 E. 6th St
Suite 105
Austin, TX 78702